Where can I download the manuals?
This page is a verified facts register, not a public file download. Use the manual supplied with the exact device, because specifications and instructions may vary by model or production revision.
Official evidence
Manual-backed facts for URMINE devices
This page records what was verified in the supplied manuals without turning model-specific wording into a promise for every URMINE product.
Reviewed 8 September 2026
Trinity i15 Pro / model DT015 Pro manual
The cover identifies URMINE Trinity i15 Pro and the specification page lists DT015 Pro as the product model. The directory contains English, Vietnamese, Thai, Indonesian, and Malay sections.
The manual covers product structure, preparation, aftercare, frequency, operation, the CTONE app, contraindications, eye/electrical/fire safety, maintenance, and troubleshooting.
- Manual revision
- 13 July 2026
- Product name
- URMINE Trinity i15 Pro
- Product model
- DT015 Pro
- Languages
- English, Vietnamese, Thai, Indonesian, Malay
- Support email printed on cover
- jlmcompany2024@gmail.com
- Owner-confirmed warranty
- 2 years
- Owner-confirmed result guarantee
- Full refund if there is no result after 30 days of directed use
Activation evidence
DT015 Pro thank-you card
The reviewed Vietnamese URMINE thank-you card is marked for Trinity i15 Pro. It tells the buyer to scan a Zalo QR code to confirm warranty information and activate a 30-day trial.
URMINE's brand owner confirms that the DT015 Pro policy behind this activation is a two-year warranty plus a full refund when the product is used as directed for 30 days and produces no result.
- Card product
- Trinity i15 Pro / DT015 Pro
- Card action
- Confirm warranty information
- Card trial
- Activate 30-day trial via Zalo QR
- Confirmed policy
- 2-year warranty and 30-day no-result full-refund promise
Reviewed 8 September 2026
CT05 manual source
The supplied CT05 source is a 56-page user manual. Its directory lists English, Vietnamese, Italian, French, and Spanish sections.
The specification page lists intensity levels 1–5 and a one-year warranty. That warranty statement is recorded only for the CT05 document and is not presented as a universal URMINE warranty.
- Source filename date
- 30 June 2025
- Languages
- English, Vietnamese, Italian, French, Spanish
- Intensity
- Levels 1–5
- Warranty shown
- 1 year for the CT05 manual source
Safety summary
Read the supplied manual before every first use
- Confirm that your skin tone and hair color are suitable for the exact device.
- Shave visible hair and clean and dry the treatment area before use.
- Start at intensity level 1 and increase only when there is no adverse reaction.
- Wear the supplied eye protection and never flash toward or around the eyes.
- Do not use over tattoos, wounds, active irritation, dark moles, or other areas excluded by the manual.
- The DT015 Pro manual says to avoid sun exposure on treated areas for 48 hours and use SPF 30+ if exposure cannot be avoided.
- Stop use and contact the seller if pain is intolerable, the flash window is damaged, or a fault continues after troubleshooting.
Support and warranty
Use the seller and model shown on your order
For model questions, email the support address printed on the Trinity i15 Pro manual cover. For purchase, delivery, return, or warranty claims, contact the verified marketplace storefront used for the order and keep the order record.
Warranty terms are model-specific: URMINE confirms two years for DT015 Pro, while the separate CT05 manual source lists one year. The DT015 Pro 30-day no-result full-refund promise does not automatically apply to CT05.
FAQ
Questions this page answers
Which languages are in the Trinity i15 Pro manual?
English, Vietnamese, Thai, Indonesian, and Malay.
What is the DT015 Pro warranty period?
URMINE confirms a two-year warranty for Trinity i15 Pro / DT015 Pro. The included thank-you card directs buyers to confirm warranty information through its Zalo QR code.
Does DT015 Pro have a result guarantee?
Yes. URMINE confirms a full refund when DT015 Pro is used as directed for 30 days and produces no result. Complete the card activation and contact the original seller for claim handling.
Does the same warranty apply to CT05?
No automatic extension is stated. The reviewed CT05 manual source lists a one-year warranty, while the two-year warranty and 30-day result guarantee stated here are specific to DT015 Pro.